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Admissions Process

Our team is largely home-grown, and most of us bring lived experience, giving us a deep understanding of the urgency that comes when someone is ready to seek help. From the first call, you are treated as a client in our care, and we begin supporting you immediately through a consultative, coaching-informed approach. We listen, assess, and help guide you toward the appropriate level of care—whether with us or an outside provider. While we move quickly, our admissions process is also thorough, with our team serving as your advocate and care coordinator every step of the way.

  1. Clinical Programs

    1. Initial Contact & Screening

    Once you reach out to our Admissions team, they will guide you through the process by conducting a screening and gathering essential background information.

    2. Insurance Verification & Clinical Assessment

    Our team assesses the appropriate level of care, recommends the best course of action, and verifies your  insurance benefits to determine coverage for our clinical services.*

    *Please note that our transitional living program nationwide is not covered by insurance and requires
    private pay.

    3. Placement to Appropriate Level of Care

    Once eligibility is confirmed and the appropriate level of care is established, our team will assist you in scheduling your intake and coordinating admission.If we are not the right fit for you, we are committed to helping you find a program or level of care where you can receive the support you deserve.

  2. Transitional Living & Concierge Recovery Services

    1. Initial Contact

    Our Admissions team will gather background information to determine fit for our Transitional Living and Concierge Recovery Support Programs.

    2. Clinical Engagement Confirmation

    Because clients must maintain the appropriate level of clinical care throughout their stay, our team will confirm your current or planned clinical engagement — with Release Recovery Center or an outside provider of your choice.

    3. Placement & Move-In Coordination

    Once fit is confirmed, our team will assist with scheduling your move-in and coordinating logistics. All Transitional Living Programs and Concierge Recovery Services are private-pay programs and are not covered by insurance.

Insurance

We Accept Most Major Insurance Companies for Our Clinical Service

Anthem, Aetna, Cigna, United, BlueCross BlueShield & others.

Please note that our transitional living program nationwide is not covered by insurance and requires private pay.

Support Nearby

Not sure where to start? Just call us at 914-266-7642.

If you’re new to the recovery process or unsure what service is right for you, we’re here to walk you through it. And if Release isn’t the right fit, we’re committed to helping you find the support you need.